1. Introduction
This Privacy Policy describes in a transparent manner how Lobbyman collects, uses, and protects your personal data when you use our website and the services offered. This policy is written in full compliance with the General Data Protection Regulation (GDPR).

2. Data controller

Website Publisher:

Angelo Heredia – Sole Proprietorship (Entrepreneur individuel / EI)

Email: contact@lobbyman.fr

The Data Controller is responsible for ensuring the protection, security, and confidentiality of your data.

3. Data collected

While you use the website and our services, Lobbyman may collect the following information:

• Identification information: First and last name, username, email address.

• Order information: Order history, services purchased.

• Payment data: Processed in a fully secure and exclusive manner by our payment providers (Viva.com). No banking or credit card details are stored by Lobbyman.

• Messages and communications: Exchanges sent via the website chat, or through our official channels on Discord and WhatsApp.

4. Purpose of Data Processing

The collected data is strictly necessary and is used to:

• Manage your orders, validate your transactions, and deliver the requested services.

• Communicate with you regarding your account, order updates, and website activity.

• Send important information related to the website or services (technical updates, security notifications).

5. Data Retention Period

Your personal data is retained only for as long as necessary to fulfill the services and comply with legal obligations:

• Order and invoice-related data: Retained for 5 years following the end of the business relationship (in compliance with legal statutes of limitations and tax regulations).

• Emails and communications (Chat, Discord, WhatsApp): Retained until your account is terminated or upon a simple request for deletion from you.

6. Data Security

Lobbyman implements all appropriate technical and organizational measures to secure your data:

• Encrypted and highly secure payments processed via our secure payment gateways (PCI DSS compliant).

• Strictly restricted access to personal information.

• Data protection against loss, alteration, hacking, or unauthorized access.

7. Data Sharing and Transfers

Lobbyman commits to never selling, renting, or sharing your personal data with third parties for marketing purposes. Your data is shared exclusively with:

• Our essential service providers: Our secure payment processors, and OVHcloud (with servers located within the European Union) for website hosting.

• Competent authorities: Only if required by a legal or judicial obligation.

Note regarding third-party tools: Communications taking place on the Discord and WhatsApp platforms may involve data transfers to servers located outside the European Union (notably to the United States), in accordance with the respective privacy policies of those two platforms.

8. Your Rights

In accordance with the GDPR, you have full rights regarding your personal data:

• Right of Access: Obtain a copy of the personal data collected about you.

• Right to Rectification: Correct or update any inaccurate or incomplete data.

• Right to Erasure (Right to be Forgotten): Request the permanent deletion of your data.

• Right to Object: Object to the processing of your data at any time for legitimate reasons.

• Right to Data Portability: Retrieve your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, you can directly contact the data controller at the following email address: contact@lobbyman.fr

9. Cookies

Our website uses cookies to improve your browsing experience, measure website traffic and analytics, and keep your user session active.

A cookie management banner appears upon your first visit to the website. It allows you to accept, customize, or refuse the use of cookies at any time. You can also modify your preferences directly through your internet browser settings.

10. Changes to this Policy

Lobbyman reserves the right to modify or update this Privacy Policy at any time to remain compliant with legal developments. Changes become effective immediately upon being posted on the website.